Frequently Asked Questions
Everything you need to know about your Sacoor Brothers shopping experience.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation with a tracking number and a link to the courier's website to monitor your shipment's progress.
What is the return policy for online purchases?
We offer a 15-day return period for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like underwear and swimwear cannot be returned.
Do you offer complimentary tailoring services?
Yes, Sacoor Brothers is famous for its tailoring. Online purchases can be brought to any of our physical boutiques for complimentary basic alterations to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay depending on your region.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements to our chart to find the most accurate fit for our European-styled garments.
How can I join the Sacoor Club loyalty program?
You can join the Sacoor Club by creating an account on our website or registering in-store. Members enjoy exclusive discounts, early access to sales, and points on every purchase.